HCPSSReminder on HCPSS’ New Email/Text Communications System
January 6th, 2015
In the fall of 2014, HCPSS updated its news communications system. With the new system, parents/guardians of HCPSS students do not need to sign up for, or manage an HCPSS News account. Utilizing contact information submitted through the Emergency Card process, parents and guardians automatically will receive email messages from the district and their child’s school.
To comply with wireless carrier requirements, subscribers of HCPSS News need to opt in to receiving text alerts. One opt-in text message was sent to all parents in the fall of 2014. If you did not receive that text, or did not opt in to receiving text messages and would like to receive them, please follow the directions below:
- Please check your family portal account to make sure your email address and mobile phone number are up to date. Contact your child’s school if you cannot login. If the information isn’t correct, contact your child’s school to have it corrected.
- If all the information is correct, text the word “YES” to the number 68453 from the mobile phone number you have listed in family portal. You should receive a confirmation message that starts with “You’re now registered with the SchoolMessenger notification service.”
- If you do not receive the confirmation message, contact your mobile phone provider to make sure that shortcode SMS messages are allowed on your cell phone account. If shortcode SMS messages are blocked, you can ask your provider to unblock them.
- If SMS messages are not blocked from your account, please email the following information to webmaster@hcpss.org along with a brief description of the issue you are experiencing:
- your name
- Cellphone number
- your child’s name
- your child’s school.